Welcome to VMAPS Design. These Terms & Conditions govern your access to and use of our website, www.vmapsdesign.com, and the purchase of our products and services. By accessing our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please discontinue the use of our website and services.

1. About Us

VMAPS Design is an interior design and custom furniture company based in Bhankrota, Jaipur, Rajasthan, India. We offer premium furniture, interior design solutions, and related services for residential, commercial, and hospitality spaces.

Our website serves as a platform for customers to browse products, request quotations, place orders, and connect with our team.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age.
• You have the legal capacity to enter into binding agreements.
• The information provided by you is accurate and complete.
• You will use our website only for lawful purposes.

3. Acceptance of Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Accept or reject any order at our sole discretion.
• Cancel orders due to pricing errors, technical issues, suspected fraud, or product unavailability.
• Request additional verification before processing an order.

Order confirmation does not constitute final acceptance. An order is considered accepted once it has been confirmed and processed by our team.

4. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, dimensions, colours, images, and pricing displayed on our website are accurate.

However:

• Product images are for illustrative purposes and may vary slightly from the actual product.
• Natural materials such as wood may exhibit variations in grain, texture, colour, or finish.
• Minor variations resulting from manufacturing processes, photography, lighting, or display settings shall not be considered defects.

We reserve the right to modify product specifications, features, or designs without prior notice where necessary.

5. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

Applicable taxes, including GST, will be charged in accordance with prevailing laws where applicable.

We reserve the right to:

• Modify prices without prior notice.
• Correct pricing errors.
• Cancel orders affected by incorrect pricing.

Payment must be completed through our approved payment methods before an order is processed unless otherwise agreed in writing.

6. Custom and Made-to-Order Products

Certain products may be manufactured specifically according to customer requirements.

For customized, personalized, or made-to-order products:

• Manufacturing begins only after order confirmation and any required payment.
• Once production has commenced, modifications or cancellations may not be possible.
• Minor variations in dimensions, colour, texture, or finish may occur due to manufacturing processes and material characteristics.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for guidance only and are not guaranteed.

Delays caused by courier partners, natural events, public holidays, or circumstances beyond our reasonable control shall not constitute a breach of these Terms.

Risk in the products generally passes to the customer upon successful delivery to the specified delivery address.

8. Returns and Replacements

Returns and replacements are governed by our Returns & Replacements Policy.

Customers are advised to review the policy before placing an order.

VMAPS Design currently provides replacement only for eligible cases covered under the applicable policy and does not offer refunds except where required by applicable law.

9. Customer Responsibilities

Customers agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of their account credentials, where applicable.
• Verify product specifications before placing an order.
• Ensure the delivery address and contact details are accurate.
• Inspect products upon delivery and report eligible issues within the applicable time period.

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product images
• Product designs
• Graphics
• Text
• Icons
• Videos
• Documents
• Website layout
• Software
• Trademarks

is owned by or licensed to VMAPS Design and is protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.

11. Prohibited Use

You agree not to:

• Use our website for any unlawful purpose.
• Attempt unauthorized access to our systems.
• Introduce malicious software or harmful code.
• Interfere with the website's operation or security.
• Copy or misuse website content without authorization.
• Engage in fraudulent or misleading activities.

12. Limitation of Liability

To the maximum extent permitted by applicable law, VMAPS Design shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use our website.
• Delays in delivery.
• Product misuse.
• Third-party services.
• Technical interruptions.
• Events beyond our reasonable control.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

13. Disclaimer

While we strive to ensure that all information on our website is accurate and up to date, we do not warrant that:

• The website will always be uninterrupted or error-free.
• All information is complete or current at all times.
• The website will always be free from viruses or harmful components.

Customers are encouraged to verify important information with our team before making purchasing decisions.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you also agree to the terms of our Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse the content, services, or privacy practices of third-party websites and are not responsible for any information, products, or services provided by them.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to natural disasters, floods, fires, strikes, transportation disruptions, pandemics, government actions, or other unforeseen circumstances.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms or the use of our website shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India, unless otherwise required by applicable law.

18. Changes to These Terms

We reserve the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on our website. Continued use of the website following such changes constitutes your acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

VMAPS Design

Business Address:
Khasra No. 778, Behind Mata G Temple, Basdi Choraha, Bhankrota, Jaipur – 302026, Rajasthan, India

Website: www.vmapsdesign.com

Sales & General Enquiries: sales@vmapsdesign.com

Customer Support: support@vmapsdesign.com

Phone: +91 8277333000

Business Hours: Monday to Saturday | 9:00 AM – 6:00 PM (IST)

We appreciate your trust in VMAPS Design and thank you for choosing us. We are committed to providing quality products, professional services, and a transparent shopping experience for every customer.